Welcome ASQ Members!

Attention: If you can help by speaking at either the Technical or Membership Sessions at our monthly meetings, or recommending a speaker, please contact the Section Chair or another Leadership member.


To receive monthly email updates from the Section, update your email information at ASQ National. (After logging in, click “My Account“; under Communication, click “Opt In/Opt Out“; then click “Edit“, then check the box next to “Section Communication“.) Section 800 will not distribute your email address or send unnecessary messages.

ASQ Cleveland is looking for an opportunity to visit a local company for a membership meeting in 2019. If your company is interested in hosting the Section for a monthly meeting and facility tour, contact the Section Chair or Programming Chair. (Use of a cafeteria or similar area would be helpful for dinner.)

Welcome new members! (December):

Robert Kunszt, Daniel Morrison, Lisa D. Young




Location:       Tri-C Corporate College East: 4400 Richmond Rd, Cleveland, OH 44128, unless otherwise noted (click here for printer-friendly directions).


From I-271: Take the LOCAL lanes to the Harvard Road exit. Turn west onto Harvard Road. Turn left (south) onto Richmond Road, Corporate College East will be on your right.

5:15 to 5:45 PM                      Technical Session – *when listed*
5:45 to 6:30 PM                      Networking. Also, Dinner *only* when listed (reservation required)
6:30 to 7:30 PM                      Presentation/Questions

When dinner is listed, reservations for dinner are REQUIRED to allow proper planning to ensure everyone who placed a reservation receives a meal.

Dinner cost is $5. Call the Meeting Reservation Line at 216-556-0723 to register for dinner and/or meetings no later than 12 o’clock noon the Monday prior to the Wednesday meeting.

Meeting schedule:


Wednesday, January 15, 2020 – Corporate College East

5:15 PM – Technical Session – (none)
5:45 PM – Networking
6:30 PM – Member Session – Jim Odom, “Basics of Process Improvement.”

Every improvement project requires the ability to reduce variability in a process or to be able to identify and eliminate waste to make it more efficient and add value.  This presentation will give you the basic knowledge required to make your processes more efficient and consistent no matter what industry you are in.

James L. Odom, is a Training Consultant with Corporate College, a Division of Cuyahoga Community College. He has more than 10 years of experience as a business consultant with a variety of public and private organizations. For the past 30 years he has assisted companies in achieving operational excellence through the design and implementation of systems that catalyze organizational change. He has extensive experience in Lean Six Sigma, project management, quality system methodologies and other productivity-related tools in various functional areas including human resources, purchasing, finance, engineering, logistics, information technology, and manufacturing.
Jim applies his project management and functional skills to design, and develop successful business solutions. His areas of expertise include process analysis and improvement, problem solving, quality system development, internal auditing, Lean Six Sigma and Design for Six Sigma.


Wednesday, February 19, 2020 – Corporate College East

5:15 PM – Technical Session – (none scheduled yet)
5:45 PM – Networking
6:30 PM – Member Session – Bob Graham, “To Error is Not Human.”
  • Defects versus Errors
  • Types of Errors
  • Red Flag Conditions
  • Practical Application
  • Human Error Identification and Resolution Guide

Bob Graham has functioned as a Leader and Internal Coach for all levels of the Multi-Site Global Organizations with a special emphasis on Learning Organization approaches. Bob has over 30 years’ experience in the Quality and Continuous Improvement fields and has held many managerial and leadership roles in these areas during his career. Having seen the outstanding accomplishments that can be achieved by combining world class business systems, teams, and organizational learning, Bob has focused his own development, as well as the organizations employing him, to achieve ever higher levels of understanding and applications in these areas leading to high performing organizations and results.

Bob holds two (2) Bachelor’s Degrees from the University of Pittsburgh in Chemistry and Business Finance. Bob also holds an MBA from the University of Pittsburgh with concentrations in Operations Management and Human Resource Management.

Bob is an ASQ Certified Manager of Quality/Organizational Excellence, Quality Engineer, Six Sigma Black Belt and Auditor, and a past President of the Southwest Louisiana Section of ASQ.