Welcome ASQ members!

ATTENTION: We have moved! Beginning April 2017, Section 800 will be meeting at Tri-C’s Corporate College East.

ALSO: ASQ Certification Refresher Courses are now available at Corporate College! Click here for more info.

 

 Help needed:

We are still seeking assistance from our members to find & schedule speakers for BOTH the Technical AND Membership Sessions at our monthly meetings. If you can help by speaking at one of the sessions yourself, can recommend a speaker or can assist the committee on a regular basis, please contact the Section Chair or another Leadership member.

 

To receive monthly email updates from the Section, update your email information at ASQ National. (After logging in, click “My Account“; under Communication, click “Opt In/Opt Out“; then click “Edit“, then check the box next to “Section Communication“.) Section 800 will not distribute your email address or send unnecessary messages.

ASQ Cleveland is looking for an opportunity to visit a local company for a membership meeting in 2018. If your company is interested in hosting the Section for a monthly meeting and facility tour, contact the Section Chair or Programming Chair. (Use of a cafeteria or similar area would be necessary for dinner.)

Welcome new members! (January):

Greg Brick, Sihua Chen , Mary Donlon, Kara Enderby,
Maggie A. Gillanders, Maurice Jones, Russell J. Kocka, Cynthia Kurpely,
William J. Loeser, Steven McCarty, Ryan Nau, Wendy Penniman,
Eric Solderitsch, Paul B. Thornburg, Rick Wyatt, Veronica Zdolshek

 

MONTHLY MEETING DETAILS

Location:       Tri-C Corporate College East: 4400 Richmond Rd, Cleveland, OH 44128, unless otherwise noted (click here for printer-friendly directions).

DRIVING TO CORPORATE COLLEGE EAST

From I-271: Take the LOCAL lanes to the Harvard Road exit. Turn west onto Harvard Road. Turn left (south) onto Richmond Road, Corporate College East will be on your right.

Schedule (SUBJECT TO CHANGE – CHECK BACK AS THE NEXT MEETING APPROACHES FOR DETAILS):
5:00 to 6:00 PM                      Technical Session – *when listed*
6:00 to 6:45 PM                      Networking. Also, Dinner *only* when listed (reservation required)
6:45 to 7:00 PM                      Registration and Announcements
7:00 to 8:00 PM                      Presentation/Questions

When dinner is listed, reservations for dinner are REQUIRED to allow proper planning to ensure everyone who placed a reservation receives a meal.

Dinner cost is $5. Call the Meeting Reservation Line at 216-556-0723 to register for dinner and/or meetings no later than 12 o’clock noon the Monday prior to the Wednesday meeting.

Meeting schedule:

 

Wednesday, February 21, 2018 – Corporate College East

*** THERE IS NO 5 PM Technical Session for February ***
6 PM – NETWORKING
645 PM – REGISTRATION AND ANNOUNCEMENTS.
7 PM – Member Session: Jon Washington, “Leading for Growth with Innovation Systems Thinking.”

This hands on and interactive session will share insights and introduce systems based innovation approaches on how blending innovation into your existing operational excellence systems helps align teams to work smarter become more creative, effective, and deliver long term growth for your organization.

Jon Washington is Founder and Proprietor of The Innovation Garage, a North East Ohio based business innovation firm. Jon and the teams from The Innovation Garage help provide education, tools, and technology to their clients. Founded in 2012, the organization works with startups, non profits, and the global fortune 50 blending lean, Six Sigma, and Innovation to build internal capability for long term growth.

Wednesday, March 21, 2018 – Corporate College East

*** THERE IS NO 5 PM Technical Session for March ***
6 PM – NETWORKING
645 PM – REGISTRATION AND ANNOUNCEMENTS.
7 PM – Member Session: Polly Tonti, “Connecting with People: Building Effective Teams.” ASQ members will gather to learn about building effective teams and understanding what motivates individuals and understand why team members operate the way they do: gain insight on basic personality styles.

Polly is a skilled facilitator and coach with Corporate College thru her organization, Leadership Performance Solutions.   She is a highly regarded facilitator and coach in the areas of leadership, presentation skills, interviewing, emotional intelligence, and in the application of Clifton StrengthsFinder. She is known for engaging participants and adapting content to assist members in applying content. Her expertise in facilitation has earned her ASTD’s CPLP certification (Certified Professional in Learning & Performance).

She was formerly with Charles Schwab working with senior leaders through front-line managers developing leadership skills. Polly’s expertise in Strengths and Situational Leadership made her a valued contributor to the success of many Schwab leaders. While at Charter One Bank, Polly led the Corporate Training Department and established career development roadmaps for various management teams.

Polly’s belief is to support individuals in realizing their maximum potential by applying their talents in both personal and professional interactions.

Wednesday, April 18, 2018 – Corporate College East

*** THERE IS NO 5 PM Technical Session for March ***
6 PM – NETWORKING
645 PM – REGISTRATION AND ANNOUNCEMENTS.
7 PM – Member Session:  Cleveland Clinic panel, “Continual Improvement, Quality for Healthcare.” ASQ members will learn with and from an esteemed panel within the Cleveland Clinic’s Continual Improvement Group, moderated by Samantha Kaplan, Director of Quality & Continuous Improvement for Corporate College.  In this meeting, panelists will share insights and experiences on continuous improvement and quality in the healthcare industry.

Cinnamon Dixon, Continuous Improvement Program Director, Marymount Hospital-Cleveland Clinic & Corporate College facilitator and coach:  BA Psych & Bus. Mgt -Ball State Univ., MA Psych- Diversity Mgt and Org. Dev.-CSU, LSSGB, MBTI, CDP.

She leads the development and application of continuous improvement, teaches, coaches and mentors team members.  Builds relationships with Sr. Leaders to set direction, coaches the application of CI from Senior Leaders to Frontline Staff.  Cinnamon has facilitated in tools such as JIT, 5S, Pull, Standard Work, PokaYoke, Kaizen to spread the Lean culture throughout the organization.   She has managed multiple sites through culture transformations which included teaching and coaching all levels of staff how to plan, implement and sustain low to complex level projects and change initiatives.

Process Improvement Specialist, Cleveland Clinic & Corporate College facilitator and coach, BSME- CWRU, LSSBB, DDI and DISC facilitator, Co-founder of HPMG, Associate Pastor.

Louie Hendon, Process Improvement Specialist, Cleveland Clinic & Corporate College facilitator and coach, BSME- CWRU, LSSBB, DDI and DISC facilitator, Co-founder of HPMG, Associate Pastor.

Mr. Hendon is responsible for building a “Culture of Improvement” throughout the Cleveland Clinic Enterprise through discrete projects and continuous improvement programs.  With CI projects at Hillcrest Hospital and the Lou Ruvo Center for Brain Health in Las Vegas, Nevada.  Louie’s previous assignment was as Client Services Manager at the Quality Group and as the Director of Quality Programs at Corporate College, responsible for Lean / Six Sigma program management. Louie started his professional career with LTV Steel in Cleveland, Ohio, with positions in Management, Procurement, and Training & Development.

Tim Pettry, Senior Process Improvement Specialist, Cleveland Clinic (Akron General), BS, Marketing- BGSU, MBA Mgt/Labor Relations- CSU, Lead Examiner for Shingo Prize, Lean Bronze Certified, HVN Assessment Team Volunteer Member

Tim is an experienced leader in Continuous improvement efforts in both the manufacturing and healthcare settings, focused on the human side of Lean organizational transformations.  Co-creator of the Cleveland Clinic Improvement model, Tim has successfully led improvement projects serving as the Continuous Improvement Embed in the Neurological Institute at the Clinic.  He is also involved with the Healthcare Value Network assessment model and creating awareness of Shingo Model for Operational Excellence.  While at Ford (Engine Plant 1/2) led the team that submitted report that received Shingo Prize in 1996.

Moderator

Samantha Kaplan, Director of Quality & Continuous Improvement for Corporate College, BA, Urban Studies/ Env’t. – CSU, LSSSBB, Plexus Coach/Trainer, Lead/Internal Auditor (ISO 9001, 14001, 13485)

She is experienced in the development, facilitation and delivery of customized training and auditing for companies in the areas of ISO 14001, 9001, ISO 13485, 21CFR820, Lean Six Sigma and Environmental Health and Safety.  She is also an experienced ISO auditor and trainer, versed in FDA Inspection preparation, as well as a Lean Six Sigma Black Belt.  Samantha is a member of the American Society for Quality (ASQ).

Prior to her returning to the College in 2013, Samantha served as Site Training Leader/Quality Auditor position for General Electric Healthcare, a medical device manufacturer.  She has also held environmental and project management positions in various industries.

 

Wednesday, May 16, 2018 – Corporate College East

*** THERE IS NO 5 PM Technical Session for March ***
6 PM – NETWORKING
645 PM – REGISTRATION AND ANNOUNCEMENTS.
7 PM – Member Session:  Polly Tonti, “Change Management – Influencing and Driving Change.” ASQ members will gather to learn about influencing and driving change and gain insight on how to inspire team members to take leadership of change.   Learn your role implementing change in the workplace, and learn the phases of change that people experience when undertaking a new initiative.

Polly is a skilled facilitator and coach with Corporate College thru her organization, Leadership Performance Solutions.   She is a highly regarded facilitator and coach in the areas of leadership, presentation skills, interviewing, emotional intelligence, and in the application of Clifton StrengthsFinder. She is known for engaging participants and adapting content to assist members in applying content. Her expertise in facilitation has earned her ASTD’s CPLP certification (Certified Professional in Learning & Performance).

Polly Tonti was formerly with Charles Schwab working with senior leaders through front-line managers developing leadership skills. Polly’s expertise in Strengths and Situational Leadership made her a valued contributor to the success of many Schwab leaders. While at Charter One Bank, Polly led the Corporate Training Department and established career development roadmaps for various management teams.

Polly’s belief is to support individuals in realizing their maximum potential by applying their talents in both personal and professional interactions.