Welcome ASQ Members!

Help needed: We are still seeking assistance from our members to find & schedule speakers for BOTH the Technical AND Membership Sessions at our monthly meetings. If you can help by speaking at one of the sessions yourself, can recommend a speaker or can assist the committee on a regular basis, please contact the Section Chair or another Leadership member.


To receive monthly email updates from the Section, update your email information at ASQ National. (After logging in, click “My Account“; under Communication, click “Opt In/Opt Out“; then click “Edit“, then check the box next to “Section Communication“.) Section 800 will not distribute your email address or send unnecessary messages.

ASQ Cleveland is looking for an opportunity to visit a local company for a membership meeting in 2019. If your company is interested in hosting the Section for a monthly meeting and facility tour, contact the Section Chair or Programming Chair. (Use of a cafeteria or similar area would be helpful for dinner.)

Welcome new members! (November):

Emily Buchroeder, Caitlyn Claridge, Maggie Kolovich, Tim A Pearson, David Plescia




Location:       Tri-C Corporate College East: 4400 Richmond Rd, Cleveland, OH 44128, unless otherwise noted (click here for printer-friendly directions).


From I-271: Take the LOCAL lanes to the Harvard Road exit. Turn west onto Harvard Road. Turn left (south) onto Richmond Road, Corporate College East will be on your right.

5:15 to 5:45 PM                      Technical Session – *when listed*
5:45 to 6:30 PM                      Networking. Also, Dinner *only* when listed (reservation required)
6:30 to 7:30 PM                      Presentation/Questions

When dinner is listed, reservations for dinner are REQUIRED to allow proper planning to ensure everyone who placed a reservation receives a meal.

Dinner cost is $5. Call the Meeting Reservation Line at 216-556-0723 to register for dinner and/or meetings no later than 12 o’clock noon the Monday prior to the Wednesday meeting.

Meeting schedule:

Wednesday, November 20, 2019 – Corporate College East

5:15 PM – Technical Session – none
5:45 PM – Dinner & Networking – Dinner cost is $5. Attendees having dinner MUST make a reservation! Call 216-556-0723 prior to 12:00 NOON on Monday the 18th of November.
6:30 PM – Member Session – Bob Graham,  “Divergent Cause and Effect Analysis”

Bob Graham has functioned as a Leader and Internal Coach for all levels of the Multi-Site
Global Organizations with a special emphasis on Learning Organization approaches. Bob has
over 30 years’ experience in the Quality and Continuous Improvement fields and has held many
managerial and leadership roles in these areas during his career. Having seen the outstanding
accomplishments that can be achieved by combining world class business systems, teams, and
organizational learning, Bob has focused his own development, as well as the organizations
employing him, to achieve ever higher levels of understanding and applications in these areas
leading to high performing organizations and results.
Bob holds two (2) Bachelor’s Degrees from the University of Pittsburgh in Chemistry and
Business Finance. Bob also holds an MBA from the University of Pittsburgh with concentrations
in Operations Management and Human Resource Management.

Bob is an ASQ Certified:
1.) Manager of Quality/Organizational Excellence,
2.) Quality Engineer
3.) Six Sigma Black Belt
4.) Auditor
Bob is a Past President of the Southwest Louisiana Section of ASQ.

Divergent Analysis Session Objectives

TO: Introduction in the application of a Divergent Analysis Cause and Effect (CE) Method;

For: ASQ Members who need a structured approach to solve problems;
By: Providing background information on the process

So That: Session attendees can recognize applications for the methodology

Primary Take Aways from The Session will be an Understanding of:

1.) A Methodology to Apply Divergent Analysis
2.) Difference Between Latent Conditions Versus Immediate Actions