Welcome ASQ members!

Help needed: We are still seeking assistance from our members to find & schedule speakers for BOTH the Technical AND Membership Sessions at our monthly meetings. If you can help by speaking at one of the sessions yourself, can recommend a speaker or can assist the committee on a regular basis, please contact the Section Chair or another Leadership member.


To receive monthly email updates from the Section, update your email information at ASQ National. (After logging in, click “My Account“; under Communication, click “Opt In/Opt Out“; then click “Edit“, then check the box next to “Section Communication“.) Section 800 will not distribute your email address or send unnecessary messages.

ASQ Cleveland is looking for an opportunity to visit a local company for a membership meeting in 2019. If your company is interested in hosting the Section for a monthly meeting and facility tour, contact the Section Chair or Programming Chair. (Use of a cafeteria or similar area would be necessary for dinner.)

Welcome new members! (October):

Tiffany Chapman, Danielle Kohut, Mingxian Ma, Shelia E. Mac Farlane,

Tom Pappalardo, Toni Power, Brian Rich, Roberto Roque,

Joshua Vitale, Vanessa Zapata



Location:       Tri-C Corporate College East: 4400 Richmond Rd, Cleveland, OH 44128, unless otherwise noted (click here for printer-friendly directions).


From I-271: Take the LOCAL lanes to the Harvard Road exit. Turn west onto Harvard Road. Turn left (south) onto Richmond Road, Corporate College East will be on your right.

5:15 to 5:45 PM                      Technical Session – *when listed*
5:45 to 6:30 PM                      Networking. Also, Dinner *only* when listed (reservation required)
6:30 to 7:30 PM                      Presentation/Questions

When dinner is listed, reservations for dinner are REQUIRED to allow proper planning to ensure everyone who placed a reservation receives a meal.

Dinner cost is $5. Call the Meeting Reservation Line at 216-556-0723 to register for dinner and/or meetings no later than 12 o’clock noon the Monday prior to the Wednesday meeting.

Meeting schedule:

Wednesday, October 17, 2018 – Corporate College East

*** THERE IS NO Technical Session or Dinner currently scheduled for October ***
6:30 PM – Member Session – Wes Richardson, “Internet Security.”

The internet is a powerful resource, but it has become a minefield of risks to your personal and financial information. This talk will discuss Passwords, secure sites, e-mails, backups, social networking, online accounts, credit scores, credit reports, freezing credit accounts, antivirus programs, software updates, virtual private networks (VPN), and what to do if your identity is stolen.

Wesley Richardson is Quality Knowledge Manager at Quality Council of Indiana, where he helps write and edit training materials for ASQ Certification Exam preparation. Wes currently has 14 ASQ Certifications, and is a Senior Member of ASQ. He has been in quality management for 40 years. Prior experience includes Quality Manager positions at a metallurgical testing laboratory, manufacturing MRI scanners, and manufacturing tungsten carbide coal mining tools. He has a BS in Metallurgy from Massachusetts Institute of Technology, an MS in Metallurgy from Case Western Reserve University, and an MBA from the University of Kentucky.

Wednesday, November 14, 2018 – Corporate College East

*** THERE IS NO Technical Session or Dinner currently scheduled for November ***
6:30 PM – Member Session – John Gaul, An ROI Rubric™ – Ensuring Payback & Value Are Captured in Performance Excellence.”

Organizations and consultants who engage in performance excellence traditionally do a poor job of establishing the true payback of their efforts.  Sum It Ascent LLC and our partners at RB Sigma LLC (both located in N.E. Ohio) have established the ROI Rubric™ as a guide for, and to provide structure to, ROI calculations for problem-solving projects and beyond.  In addition to traditional continuous improvement, the ROI Rubric™ is a guide for:

  • Understanding and navigating effects of operational complexity
  • Effective accounting practices for truly lean enterprises
  • A powerful approach for strategic decision-making in design & development activities

The presentation provides a high-level overview of the ROI Rubric™ – and explains why we all need to be better practitioners in this domain.

 Short Bio:  Over 30 years of business consulting, engineering, quality and process improvement experience.  John Gaul has provided hands-on consulting and project leadership, helping countless companies quickly become more effective and efficient.  John has also trained and mentored over 2,000 problem-solving practitioners across a broad spectrum of industries in both transactional and manufacturing domains.  Always focused on results, he has partnered with clients and companies to achieve untold millions in benefits while also insourcing capability and teaching them to do it on their own.  For the past 15 years, John has been applying and sharing his knowledge via consulting with, training and mentoring problem-solving practitioners all over the world.