All examinations consist of multiple-choice questions that are carefully designed, reviewed for correctness, and computer scored and analyzed to properly determine the degree of comprehension of the prescribed body of knowledge. The Certified Quality Manager exam also contains two constructed response or essay questions.
Call Mark Netzel at (216) 906-4757 for information about refresher courses.
Recertification: For anyone who wishes to recertify, send your recert packet to:
American Society for Quality
ATTN: Recertification Coordinator
P.O. Box 3005
Milwaukee, WI 53201-3005